Epilfree USA, based in Jupiter, Florida, and trading as Epilfree USA (“Epilfree USA,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit or use epilfree-usa.com (the “Website”), contact us, or otherwise interact with us.

Information We Collect

Depending on how you interact with us, we may collect information such as:

• Name
• Email address
• Telephone number
• Company name and related business information
• Postal or street address
• Information you provide when contacting us or requesting information
• Information necessary to process an order or provide requested services
• Account information, where applicable
• Other information you voluntarily provide to us

We only request information that is reasonably necessary for the purpose for which it is collected.

Information Collected Automatically

When you visit our Website, certain information may be collected automatically by our website hosting, security, analytics, or other technology providers. This may include:

• IP address
• Browser type and operating system
• Device information
• Date and time of your visit
• Pages viewed and referring pages
• General information about how you interact with the Website

This information may be used to operate, maintain, secure, analyze, and improve the Website and its content.

How We Use Your Information

We may use personal information to:

• Respond to inquiries and requests
• Provide information about our products and services
• Process and fulfil orders
• Communicate with you about your requests or transactions
• Operate and maintain the Website
• Improve our products, services, and Website
• Detect, prevent, and address fraud, security issues, spam, and other misuse
• Comply with applicable legal obligations
• Carry out other purposes disclosed at the time information is collected

Sharing of Personal Information

We do not sell your personal information.

We may share personal information where reasonably necessary with:

• Service providers that perform services on our behalf, such as website hosting, payment processing, communications, analytics, security, and technical services
• Professional advisers or other parties where necessary to operate our business
• Government authorities, courts, regulators, or law enforcement where required or permitted by applicable law
• A successor or purchaser in connection with a merger, acquisition, sale, restructuring, or other transfer of all or part of our business or assets
• Other parties with your consent or at your direction

We expect service providers handling personal information on our behalf to use appropriate measures to protect that information and only process it for authorised purposes.

Payment Information

Where payments are processed through a third-party payment provider, payment information may be collected and processed directly by that provider.

We do not need to store your complete payment card information on our own systems when payment processing is handled by a third-party provider. Your use of a third-party payment service may also be subject to that provider’s own privacy policy and terms.

Cookies and Similar Technologies

Our Website may use cookies and similar technologies.

Cookies are small text files placed on your device that can help websites remember information, maintain functionality, understand website usage, and improve the user experience.

Some cookies may be necessary for the Website to function, while others may be used for analytics, functionality, or advertising purposes.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Website.

Website Analytics

We may use third-party analytics services, such as Google Analytics, if implemented on the Website. These services may use cookies or similar technologies to collect information about how visitors use the Website.

Analytics information may be used to understand website traffic and usage and to improve the Website and its content.

Third-party services operate under their own privacy policies. We do not claim responsibility for the privacy practices of third-party services that we do not control.

Google reCAPTCHA

Our Website may use Google reCAPTCHA to help protect forms and other Website features from spam, abuse, and automated activity.

If implemented, reCAPTCHA may collect information about your interaction with the Website and send that information to Google for security and verification purposes.

Google’s handling of information is governed by Google’s applicable privacy policies and terms.

Third-Party Websites and Services

Our Website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policy of any third-party website you visit.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Children’s Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13 without the required parental consent, we will take reasonable steps to delete it.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, including rights to access, correct, delete, or otherwise control certain information.

The availability and scope of these rights vary depending on applicable federal and state law and the circumstances of the request.

To make a privacy-related request or ask a question about your personal information, contact us using the details below.

Florida and Other State Privacy Laws

Certain U.S. states have enacted comprehensive consumer privacy laws that provide residents with specific privacy rights.

Where applicable, Epilfree USA will comply with privacy rights and obligations that apply to its activities under relevant federal and state laws.

Because privacy rights and legal requirements vary by state and may change over time, this Privacy Policy does not necessarily provide every right available under every state privacy law.

Information About Privacy Requests

To submit a privacy-related request, please contact us at:

Email: hello@epilfree-usa.com

We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, or applicable legal requirements.

When we make changes, we will update the effective date at the beginning of this Privacy Policy. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Epilfree USA
Jupiter, Florida, USA
Email: hello@epilfree-usa.com